CUSTOMER  SATISFACTION                                         

 The following are emails from the clients of Roust Property Inspections 
 concerning homes inspected by Chris Roust:


   December 27, 2004

  "Chris-
 
  I just wanted to thank you again for your time in this project. I thought I
  had a little bit of a background in building so I would know what to look
  for in a house, but by following you in the inspection process at the
  house and in the concerns in following up on the things that matter, has
  opened my eyes.  I think that it will make me a better homeowner and
  has placed  a lot more importance on maintenance, especially on some
  small things that just don’t really matter but they do!  Lots of people like
  to blame their “ house” problems when buying a house on their
  inspector, but I think you have done a fine job. Thank you!  Thank you
  for getting this reply off to …. so soon, I really appreciate it.

  D.…”

  (D…. formerly worked with his father who was a homebuilder.  D…. is
  now a lineman for an electrical utility. The original email was edited to 
  eliminate personal information.)

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  September 19, 2005

 "My experience with Mr. Roust as the inspector who performed the
  home inspection on a house I bought was only positive and very
  professional.

  Mr. Roust performed the inspection and produced a very thorough and  
  detailed report in a short time, which was also available on his website
  with a password (a nice feature if one has family living outside of  
 Juneau).

  The detailed description, accompanied by photos of the needed  
  repairs, were easy to understand, even for me, since I am
  unexperienced in these matters. Being a single mom, it was important
  to know that the house we were buying was in good shape and that
  there were no hidden costly surprises.  Mr. Roust even went back for a
  second time at no cost to me to check on one more detail that had
  come to his attention to make sure everything was in order.  I would
  highly recommend Mr. Roust's services to anybody.  His
  professionalism, his friendly manner, and his high level of expertise
  make him a very valuable advisor when buying a home.

  Again, thanks for your help.
  Best regards,"
  M. P.

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 March 9, 2006

 "Chris,

 I wanted to take a moment and thank you for all of your help conducting
 our home inspection. We really appreciated your prompt professional
 service.
 
 Not only was our inspection helpful in determining the condition of the
 house prior to purchase, but it is a very helpful tool for improving and
 upkeeping the condition of the house.

 We would be happy to refer your inspection services to anyone. We are
 also available to be a reference for any future clients wanting to speak
 with former clients.

 Thanks again for all of your help, we really appreciate it.

 John & Jennifer Adams"

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  April 21, 2006

  "Chris,

  We have received your report - thank you for your thoroughness and  
  professionalism. It is greatly appreciated and is invaluable!"

  S. & J. N.